AusLeisure

Global ticketing giant Ticketmaster has confirmed that it has suffered a data breach, potentially impacting hundreds of millions of customers around the world.

In a first statement following reports during the week that notorious hacking group ShinyHunters had obtained the personal and financial information of 560 million Ticketmaster customers, parent company, Live Nation Entertainment, said it had "identified unauthorised activity within a third-party cloud database environment."

In a filing with the US Securities and Exchange Commission, the company said it first identified "unauthorised activity" on 20th May, a week before the hacking group posted about the breach on a dark web forum.

The statement added “we are working to mitigate risk to our users and the company, and have notified and are cooperating with law enforcement.”

Ticketmaster added that the incident "has not had, and we do not believe it is reasonably likely to have, a material impact on our overall business operations or on our financial condition or results of operations."

Following first reports on Wednesday, the Australian Department of Home Affairs then confirmed with the ABC it was investigating a "cyber incident involving Ticketmaster".

In addition, the Federal Government’s National Office of Cyber Security says it is engaging with Ticketmaster regarding the incident. The AFP news agency reported that the USA’s Federal Bureau of Investigations has offered assistance to Australian authorities.

On Friday, rival company Ticketek Australia said the names of some of its customers, as well as their dates of birth and email addresses, may also have been accessed in a data breach.

Related Articles

31st May 2024 - Ticketek Australia advise that customer accounts may have been accessed in cyber security breach

30th May 2024 - Ticketmaster impacted by massive alleged hacking breach

29th May 2024 - Australian Live Music Business Council welcomes US law change on ticketing transparency

27th May 2024 - Eventfinda TixSuite report shows Australians have low trust in ticketing providers

10th April 2024 - Ticketmaster looks back on Australian Grand Prix success

8th March 2024 - Ticketmaster reveals music acts it expects to breakthrough in Australia and New Zealand in 2024

13th February 2024 - Ticketek hack sees ‘thousands’ of Australian Taylor Swift fans with fears over stolen tickets

9th February 2024 - CyberCX report indicates growing cyber risks to global sport

15th December 2023 - Ticketmaster announces new partnership with Cbus Super Stadium and extension of Stadiums Queensland relationship

3rd July 2023 - Ticketmaster Australia and Tennis SA reveal multi-year ticketing partnership for Adelaide’s The Drive

2nd May 2023 - Ticketmaster and the Geelong Cats launch a season of exclusive digital collectibles

6th August 2022 - Ticketmaster and TikTok partner to offer a new way to discover and purchase event tickets

17th February 2022 - Ticketmaster and Snapchat offer consumers new way to discover upcoming live entertainment events

1st December 2021 - Ticketmaster and Moshtix announce joint ticketing partnership with Big Top at Luna Park Sydney

4th October 2021 - Ticketmaster and Marvel Stadium extend multi-decade partnership

17th June 2021 - ASM Global and Ticketmaster expand international strategic partnership

10th June 2021 - Safety measures introduced by Ticketmaster and Australian Open ensured a successful event

21st October 2019 - Ticketmaster and YouTube to connect music fans to upcoming concerts

30th July 2019 - Ticketmaster to introduce new anti-ticket scalping technology in Australia

4th March 2019 - Ticketmaster extend market lead in global entertainment ticketing

20th September 2018 - Investigation claims Ticketmaster helps resellers bypass scalping restrictions

28th June 2018 - Australian ticket buyers caught in Ticketmaster data breach

25th September 2013 - 500,000 Australians a year caught out by online ticket scams